Renewal of Salesperson Registration

2020 RENEWAL EXERCISE

SALESPERSON REGISTRATION RENEWAL & AUTO-RENEWAL EXERCISE

The Council for Estate Agencies (CEA) will be conducting the 2020 real estate salesperson (RES) registration renewal exercise from 1 to 31 October 2020.

Key Reminder

With the launch of the new Continuing Professional Development (CPD) framework since 1 October 2019, every RES, Key Executive Officer (KEO) and practising director/partner will be required to obtain a minimum of six credits per annual CPD cycle, of which four of these credits must be from courses on Professional Competencies and two credits must be from courses related to Generic Competencies. All RESs, KEOs and practising directors/partners are advised to fulfil your CPD requirements by 30 September 2020.

Timeline and Key Steps

 Timeline and Key Steps

Things to Note

A) CPD requirement check
Click here to check if you have fulfilled your CPD requirements.

CPD requirement check

 

B) CPF MediSave contribution check
Click here to check if you are in arrears of CPF MediSave contribution. 

Chart 2

 

Note:

Salespersons who face financial difficulty can approach CPF Board to work out an instalment plan, or to review/extend your instalment payments if you already have an existing instalment plan.  You can either:

  1. Login via your SingPass to “My CPF Online Services” in CPF Board’s website to submit a request to settle your outstanding MediSave contributions via a GIRO instalment plan, or
  2. Write-in to CPF Board at SELF-EMPLOYED@CPF.GOV.SG.

Renewal Process

A) Salespersons (including KEO and practising directors/partners) from the estate agents listed in Table 1 are in the salesperson registration renewal group this year.

Table 1: Salesperson Registration Renewal Exercise

Salespersons from the following estate agents that are due for renewal:

1. EDMUND TIE & COMPANY (SEA) PTE LTD (L3006301G)
2. ERA INTERNATIONAL (L3010729B)
3. ERA REALTY NETWORK PTE LTD (L3002382K)
4. HUTTONS ASIA PTE LTD (L3008899K)
5. HUTTONS INTERNATIONAL PTE LTD (L3008937I)
6. ORANGETEE & TIE PTE LTD (L3009250K)
7. ORANGETEE ADVISORY PTE LTD (L3010781J)
8. ORANGETEE OVERSEAS PROPERTIES PTE LTD (L3010742Z)
9. PROPNEX INTERNATIONAL PTE LTD (L3010584B)
10. PROPNEX REALTY PTE LTD (L3008022J)

Steps to submit a salesperson registration renewal application:
Step 1 Salesperson logs in to e-services from 1 to 31 October 2020 using SingPass.

Step 2  Salesperson (excluding KEOs*) indicates if he is renewing registration with the estate agent for year 2021.

*Note: The KEO’s renewal status will be based on the estate agent’s renewal indication as the KEO is responsible for the proper administration and overall management of the business of the estate agent. If the KEO does not wish to renew, both the KEO and estate agent will not be renewed.
Step 3 Salesperson completes the information required and submits the following declarations:

a. To declare all convictions in 2019 and 2020, and provide the following supporting documents if applicable:

i. Letter of explanation of conviction;

ii. Court judgment;

iii. Charge Sheet;

iv. Statement of Facts;

v. Singapore Prison Service’s letter (stating admission and discharge dates from prison); and

vi. Any other related documents related to the court proceedings.


b. To declare if the salesperson is an undischarged bankrupt, or has entered into a composition or scheme of arrangement with his creditors, and provide the following supporting documents if applicable:

i. Case information downloaded from Insolvency and Public Trustee’s Office (IPTO)’s website;

ii. Latest Official Assignee letter (not earlier than one month from date of renewal from IPTO stating regular monthly instalment payments

iii. Latest Credit Bureau Report;

iv. Proof of debt; and

v. Explanation of each debt filed by creditors.

 

c. To declare if the salesperson has any judgment that involved a finding of fraud, dishonesty or breach of fiduciary duties entered against the salesperson in civil proceedings, and provide the following supporting documents if applicable:

i. Court judgment; and

ii. Any other related documents related to the civil proceedings.

 Step 4 Salesperson completes the Renewal Survey before proceeding with the salesperson registration renewal application.
 Step 5 Salesperson submits the application to the estate agent by 31 October 2020.
 Step 6 Salesperson checks with the estate agent if it has submitted your salesperson registration renewal application to CEA by 7 November 2020.
 Step 7

Salesperson checks with the estate agent or use the short-cut icon “Application Status Check”* on CEA home page to check the status of the application.

*Note: “Application Status Check” will only be available from 1 October to 31 December 2020.

Note:

If approved and the licence of the estate agent you are registered with is renewed, your registration will be renewed from 1 January 2021 to 31 December 2021 and will be reflected in the CEA Public Register by 1 January 2021.

Please read the Salesperson Renewal User Guide (PDF,2MB) carefully before you begin your renewal process.

Login to E-Services for Salesperson Registration Renewal


B) Salespersons (including KEO and practising directors/partners) from the estate agents listed in Table 2 are in the salesperson registration auto-renewal group this year.

Table 2: Salesperson Registration Auto-Renewal Exercise

Salespersons from the following estate agents that are due for auto-renewal:
All remaining estate agents that are not listed in Table 1.
Steps to submit a salesperson registration auto-renewal application: 
Step 1  Salesperson logs in to e-service from 1 to 31 October 2020 using SingPass.

Step 2

Salesperson (excluding KEOs*) indicates if he is renewing registration with the estate agent for year 2021.

*Note: The KEO’s renewal status will be based on the estate agent’s renewal indication as the KEO is responsible for the proper administration and overall management of the business of the estate agent. If the KEO does not wish to renew, both the KEO and estate agent will not be renewed.

Step 3 Salesperson completes the Renewal Survey before proceeding with the salesperson registration renewal application.
Step 4 Salesperson submits the salesperson registration auto-renewal application to the estate agent by 31 October 2020.
Step 5  Salesperson checks with the estate agent if it has submitted the salesperson registration auto-renewal application to CEA by 7 November 2020.
Step 6 

Salesperson checks with the estate agent or use the short-cut icon “Application Status Check”* on CEA home page to check the status of the application.

*Note: “Application Status Check” will only be available from 1 October to 31 December 2020.

Note:

If approved and the licence of the estate agent you are registered with is renewed, your registration will be renewed from 1 January 2021 to 31 December 2021 and will be reflected in the CEA Public Register by 1 January 2021.

Please read the Salesperson Auto-Renewal User Guide (PDF, 1.6MB) carefully before you begin your auto-renewal process.

Login to E-Services for Salesperson Registration Auto-Renewal

Renewal Fee Deduction

Your renewal fee will be paid to CEA by your estate agent. Find out more about the renewal fee comprising the application fee and the annual salesperson registration fee.

Frequently Asked Questions

1. If the RES wants to switch to or join a new estate agent in the remaining period of 2020, what is the latest date that the estate agent must submit the salesperson application to CEA for processing? 
Answer:
The new estate agent must submit the salesperson application for the RES to CEA for processing by 30 September 2020*, so that the RES may start his registration with the new estate agent in the remaining period of 2020.

*Note: Any salesperson application that is submitted to CEA after 30 September 2020 would need to be returned to the RES to indicate his registration with the new estate agent starts on 1 January 2021.
 2. If the RES wants to switch to or join the new estate agent with his registration starting on 1 January 2021, when should the RES approach the new estate agent to initiate the salesperson application? 

Answer:
The RES should approach the new estate agent from 1 October 2020 onwards to initiate a salesperson application for him to switch to or join the new estate agent on 1 January 2021*. The new estate agent must submit the salesperson application to CEA by 7 November 2020.

*Note: The RES can conduct estate agency work under his current estate agent till 31 December 2020. The RES’s registration with the new estate agent will start from 1 January 2021.

3. If CEA approves the salesperson application for the RES to switch to or join the new estate agent during the renewal exercise, does the RES still need to take part in the renewal exercise? 
 

Answer:
The RES should still login to E-Services and submit the renewal application based on which scenario he is in:

a. If the salesperson application submitted was for the RES to switch to or join the new estate agent in the remaining period of 2020, the RES must take part in the 2020 Renewal Exercise to renew his registration for 2021 with his new estate agent during the renewal exercise*.​

*Note: If the RES misses the renewal exercise, his registration with his current estate agent will lapse after 31 December 2020.​

b. If the salesperson application submitted was for the RES to switch to or join the new estate agent on 1 January 2021, the RES does not need to renew his registration with his current estate agent in the renewal exercise. In this scenario, the RES should choose the option that indicates that he is not renewing his registration with his current estate agent, when he submits his renewal application.

4 If the RES wants to submit a salesperson application to switch to a new estate agent during the renewal exercise, what is the application process?
 

Answer:
After receiving the initiated renewal application form in E-Services, the RES should indicate that he is not renewing with his current estate agent and submit his renewal application. Thereafter, the RES should approach the new estate agent to initiate a salesperson application to start his registration with the new estate agent on 1 January 2021*.

*Note: The RES can conduct estate agency work under his current estate agent till 31 December 2020. The RES’s registration with the new estate agent will start from 1 January 2021.

5 If the RES was granted In-Principle Approval (IPA) by CEA to switch to the new estate agent in 2020, what is the application process for the RES to renew with the new estate agent?
 

Answer:
The renewal process depends on when the IPA was granted to the RES and when the IPA was effected by the RES:

a. If the IPA was granted and effected before 1 October 2020, the RES will receive the initiated renewal application in E-Services, for him to renew his registration for 2021 with his new estate agent.

b. If the IPA was granted before 1 October 2020 and the IPA was effected between 1 and 31 October 2020, the RES should inform his new estate agent (during the Renewal Exercise) to request CEA to initiate the renewal application for him to renew his registration for 2021 with his new estate agent.

c. If the IPA was granted after 1 October 2020 and the IPA was effected between 1 and 31 October 2020, the RES will receive the initiated renewal application with his current estate agent. The RES should indicate that he is not renewing with his current estate agent and submit his renewal application. After effecting the IPA to switch to the new estate agent, the RES should inform his new estate agent (during the Renewal Exercise) to request CEA to initiate his renewal application for him to renew his registration for 2021 with his new estate agent.

d. If the IPA was granted before/after 1 October 2020 but the IPA was effected after 31 October 2020, the RES will not be able to take part in the Renewal Exercise as it would have ended on 31 October 2020. The registration of the RES with the new estate agent for 2020 will lapse after 31 December 2020. 

6 What will happen if the RES misses the 2020 Renewal Exercise to renew his registration with his estate agent for 2021?
 

Answer:
The registration of the RES with his estate agent will lapse after 31 December 2020. If the RES wishes to obtain a salesperson registration for 2021, the RES may approach his estate agent (or any other estate agent) to submit a salesperson application to register him for 2021.

Please note that the RES will no longer be able to renew his registration with his current estate agent for 2021, after the Renewal Exercise has ended. In addition to the Renewal Notice issued to the industry, as well as information displayed on CEA’s website since Aug 2020, CEA has sent email reminder(s) to RESs ahead of the 2020 Renewal Exercise. RESs are given ample time of 1-month to complete their renewal application and for their estate agent to submit the renewal application to CEA for processing.