Renewal of Estate Agent Licence

2024 ESTATE AGENT LICENCE RENEWAL EXERCISE

The Council for Estate Agencies (CEA) will be conducting the 2024 estate agent (EA) licence Renewal Exercise from 1 October to 30 November 2024.

Key Reminder

Estate agents (EA) are advised to purchase your Professional Indemnity Insurance (PII) early (before 1 October 2024) and ensure that your PII coverage is from 1 January to 31 December 2025. The number of salespersons is as at the date of PII purchase. If you have purchased your EA’s PII through bolttech Insurance Brokers Pte Ltd (previously AVA) or SingCapital, your PII details will be auto-populated into your EA renewal application form. If you have purchased your EA’s PII from other insurers, please update your EA's PII details at the EA profile page.

Timeline and Key Steps

Renewal EA webpage 2024 resized

Things to Note

A) Ensure that the latest details of the EA, KEO and its directors/partners are updated in the existing ACEAS profile

All renewing EAs, KEOs and directors/partners have an existing ACEAS profile.

If there are any changes to the profile details of the EA, please log in to CEA’s e-services for Corporate any time during the year to update the EA’s profile. If there are any changes to the profile details of the KEO and directors/partners, please log in to CEA’s e-services for Individual any time during the year to update these profiles.

For your convenience, your latest profile details (i.e., name, address and contact details, education, industry qualification details, and fit and proper declarations) will be auto-populated into your renewal application.

B) KEOs do not need to submit a separate RES registration renewal application

The EA licence renewal application will also include the KEO’s RES registration renewal application. As such, the KEO only needs to submit one EA licence renewal application for the renewal of both the EA licence and the KEO’s RES registration. Therefore, an EA must have a valid KEO before it can renew its EA licence.

C) Ensure that the EA’s directors/partners submit their renewal applications

When the renewal exercise starts on 1 October 2024, directors/partners may proceed to submit their renewal application by logging in to CEA’s e-services for Individual and clicking on the “Renew” button in the Director/Partner Renewal 2024 banner on the ACEAS dashboard (screenshot below for illustration). There is no need for directors/partners to wait for the EA to initiate its EA licence renewal application. After the directors/partners complete their renewal application, it will automatically be pre-populated into the EA licence renewal application form when it is initiated by the KEO.

Do note that the KEO can only submit the EA licence renewal application to CEA after all the EA’s directors/partners have submitted their renewal applications.

D) Submission of the EA’s RESs registration renewal applications

RESs may proceed to initiate their registration renewal application in ACEAS and submit it to their EAs for verification checks. The EAs can only submit their RESs’ registration renewal applications after it has submitted its own licence renewal application to CEA. This is to ensure that the RES are renewing their registration with an EA who is also renewing its licence for 2025.

EA’s directors partners have submitted their renewal applications

E) Payment of Renewal Fees

The EA will pay the renewal fees for all renewal applications submitted to CEA. The EA must ensure that its GIRO account registered with CEA is active and must have sufficient funds before submitting the renewal applications to CEA for processing.

Invoices will be generated every Monday, Wednesday, and Friday (excluding Public Holidays or on days where there is ad-hoc system maintenance) for renewal applications at “Pending fee payment”. GIRO deduction by the bank will take place and complete in the next two working days.

The renewal application fee is payable every alternate renewal (e.g., if your EA paid the renewal application fee in 2023, your EA does not need to pay the application fee in 2024). Find out more about the renewal fees comprising the application fee, registration fee and licence fee here.

Renewal Process

Please see the detailed renewal guide in the table below.

S/No	Renewal Category	Renewal Guide
1)	EA (Inclusive of the KEO’s RES registration renewal application)	Renewal Guide - Renewal Process for EA (with KEO Renewal) 2024 v2
2)	Director/Partner (With or without RES roles in ACEAS)	Renewal Guide - Renewal Process for Dir and Ptnr 2024
3)	KEO (With or without any other roles)	As KEO, you are not required to submit an RES registration renewal application via CEA’s e-services for Individual.
4)	Renewal Process Guide for EA's submission of RES Renewal Applications	2024 Renewal Guide for EAs renewing the registration of their RESs

Frequently Asked Questions

For Renewing EA

1.	After submitting the EA licence renewal application, does the KEO still need to submit his/her RES registration renewal application?
	Answer: The KEO only needs to log in to CEA’s e-services for Corporate and submit the EA licence renewal application, which will also include the KEO’s own RES registration renewal application. Therefore, an EA must have a valid KEO before it can renew its EA licence.
2.	Can the EA submit its RESs’ renewal applications if it has not submitted its own licence renewal application to CEA?
	Answer: The EA must submit its own EA licence renewal application to CEA before it can submit the RES registration renewal applications of its RESs.

For KEO

3.	If the KEO no longer wish to renew the EA for 2025, does the KEO need to submit a non-renewal application?
	Answer: If the KEO no longer wishes to renew the EA for 2025, no action is required from the KEO. The KEO does not need to submit a non-renewal application in ACEAS. The EA licence and the RES registration will lapse after 31 December 2024. Do note that the EA is unable to renew without a valid KEO
4.	Can the EA do a change of KEO during/after the renewal exercise?
	Answer: For an EA to be successfully renewed for 2025, the KEO of the EA must also renew its RES registration for the same period. If the EA decides to change its KEO during the renewal period, it will require the EA to remove its KEO and the EA will not be able to renew its EA licence. Therefore, to ensure a smooth renewal exercise for the EA and its RESs, the EA should only apply for a change of KEO from 1 January 2025 onwards.
5.	How does the EA upload the PII cover note for 2025?
	Answer: If you have purchased your EA’s PII through the PII providers (i.e., Bolttech Insurance Brokers Pte Ltd and SingCapital), your PII details will be updated by them in ACEAS in late September. The PII information will be auto-populated into your EA licence renewal application. If the EA’s PII insurer is from other insurers, there are two methods for the EA to upload the PII cover note: a) Method 1: Before clicking on the Renew button (refer to Step 4 of the Renewal Guide on the Renewal Process for EA (with KEO renewal)), the EA can upload the PII details in the EA profile page. The PII details will then be pre-populated in the EA licence renewal application. The steps are: The KEO needs to log in to CEA’s e-services for Corporate > Click on Services > Profile Management > PII Information > Create > Fill up the required details and upload the cover note > Submit. b) Method 2: You may upload the PII details directly in the PII Details section of the EA licence renewal application (refer to Step 13 of the Renewal Guide on the Renewal Process for EA (with KEO renewal)).
6.	How does the EA check the status of the EA licence renewal application after it is submitted to CEA?
	Answer: The KEO needs to log in to CEA’s e-services for Corporate > Click on Services > EA Management > EA Licence (Renewal) to view the status of the EA licence renewal application.

For Director/Partner

7.	After the director/partner submits his/her renewal application, does he/she still need to submit another RES registration renewal application?
	Answer: The director/partner only needs to submit his/her director/partner renewal application, no separate RES registration renewal application is required. This application will also renew the RES registration of the director/partner with the EA that he is registered with.
8.	Does the director/partner who are foreigners (without Singpass) need to submit its director/partner renewal application in ACEAS?
	Answer: Currently, directors/partners who are foreigners and who do not have Singpass are not in the EA’s member list in ACEAS. As such, they are not required to submit their director/partner renewal application in ACEAS. However, CEA will separately contact the EAs whose directors/partners are foreigners, to guide the EA on how to proceed with their renewal applications.
9.	Can the EA do an addition/removal of director/partner during/after the renewal exercise?
	Answer: After the EA has successfully renewed its EA licence for 2025, the EA may proceed with the application to add or remove its directors/partners.