Contact Info

‚ÄčCouncil for Estate Agencies

In view of the current COVID-19 situation, visits to CEA is strictly by appointment only. Please use our e-Services instead of visiting CEA to minimise your time spent in public spaces.

  •      View the list of e-Services functions.

 

For enquiries, you can use our Ask Jamie FAQ service, or contact us via the following online forms.

 
 
Topic
Contact information
  • Practice-related information on regulations/guidelines as well as matters on Continuing Professional Development 
  • Licensing, registration and examination procedures
  • Roles and responsibilities of property agents towards consumers
  • All other enquiries  
       
  • Send us your questions via our website form.
    This will ensure that your questions are directed promptly to the department that can best address them.
     
Feedback on unsatisfactory services of a property agency or agent
  • Send the complaint to us via our website complaint form.
    We seek your understanding that we can only accept written complaints with supporting details. This will enable CEA to conduct a fair and thorough investigation.
Feedback on CEA and our officers’ service standards

  •  Contact our Quality Service Manager

    Priority will be given to service-related matters from your experience with CEA and our officers.

    If your query or issue is on other matters, do reach us through the other channels listed above for a quicker response.

 
Our office address
(strictly by appointment only)

480 Lorong 6 Toa Payoh
#13-01 HDB Hub East Wing
Singapore 310480

CEA Customer Service hotline:
1800 643 2555
+65 664 32555 (for overseas calls)

Operating Hours:
Mondays to Fridays: 8:30 am to 5:00 pm
Eves of New Year, Chinese New Year & Christmas:  8.30am to 12.30pm
Sat, Sun & Public Holidays: Closed