Topic
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Contact information
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- Practice-related information on regulations/guidelines as well as matters on Continuing Professional Development
- Licensing, registration and examination procedures
- Roles and responsibilities of property agents towards consumers
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- Send us your questions via our website form.
This will ensure that your questions are directed promptly to the department that can best address them.
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Feedback on unsatisfactory services of a property agency or agent |
- Send the complaint to us via our website complaint form.
We seek your understanding that we can only accept written complaints with supporting details. This will enable CEA to conduct a fair and thorough investigation.
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Feedback on CEA and our officers’ service standards
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- Contact our Quality Service Manager
Priority will be given to service-related matters from your experience with CEA and our officers.
If your query or issue is on other matters, do reach us through the other channels listed above for a quicker response.
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Our office address
480 Lorong 6 Toa Payoh
#13-01 HDB Hub East Wing
Singapore 310480
CEA Customer Service hotline:
1800 643 2555
+65 664 32555 (for overseas calls)
Kindly note that airtime charges apply for mobile calls to 1800 service lines and calls are free of charge only if made from regular land lines. Please check with your telecommunications provider for more details.
Operating Hours:
Mondays to Fridays: 8:30 am to 5:00 pm
Eves of New Year, Chinese New Year & Christmas: 8:30am to 12:30pm
Sat, Sun & Public Holidays: Closed