Contact Info

Council for Estate Agencies

Visits to the Council for Estate Agencies (CEA) office are strictly by appointment only. We encourage you to use our e-Services instead

  •      View the list of e-Services functions.


For enquiries, you can use our Virtual Assistant FAQ service, or contact us via the following online forms.

Contact information
  • Practice-related information on regulations/guidelines as well as matters on Continuing Professional Development 
  • Licensing, registration and examination procedures
  • Roles and responsibilities of property agents towards consumers
  • All other enquiries  
  • Send us your questions via our website form.
    This will ensure that your questions are directed promptly to the department that can best address them.
Feedback on unsatisfactory services of a property agency or agent
  • Send the complaint to us via our website complaint form.
    We seek your understanding that we can only accept written complaints with supporting details. This will enable CEA to conduct a fair and thorough investigation.
Feedback on CEA and our officers’ service standards

  •  Contact our Quality Service Manager

    Priority will be given to service-related matters from your experience with CEA and our officers.

    If your query or issue is on other matters, do reach us through the other channels listed above for a quicker response.

Our office address

480 Lorong 6 Toa Payoh
#13-01 HDB Hub East Wing
Singapore 310480

CEA Customer Service hotline:
1800 643 2555
+65 664 32555 (for overseas calls)

Kindly note that airtime charges apply for mobile calls to 1800 service lines and calls are free of charge only if made from regular land lines. Please check with your telecommunications provider for more details.

Operating Hours:
Mondays to Fridays: 8:30 am to 5:00 pm
Eves of New Year, Chinese New Year & Christmas:  8:30am to 12:30pm
Sat, Sun & Public Holidays: Closed