Information on CPD Framework

The current CPD framework, which is a key initiative of the Real Estate Industry Transformation Map and is the result of a collaborative effort between CEA and the real estate agency industry, took effect from 1 October 2019, i.e. from the 2019/2020 CPD cycle onwards.
The current framework aims to facilitate salespersons in keeping abreast of the latest changes in policies and procedures relating to the property transaction process and ensure that they are equipped with the necessary knowledge and skillsets to thrive in the new digital environment. It includes a more structured approach to guide salespersons in achieving deeper technical knowledge and skillsets to perform duties in different segments of the property market.
Courses related to Professional Competencies offer salespersons opportunities to develop and deepen their knowledge in estate agency work. These will be grouped into three categories: laws and regulations, property markets, and other real estate knowledge.
Courses related to Generic Competencies will contribute towards salespersons’ overall personal development and sharpen their soft skills. These are grouped into 16 Critical Core Skills including those on digital fluency, communication and developing people under 3 clusters.
Under the current framework, KEOs and salespersons are required to achieve a minimum of six CPD credits per CPD cycle. The six CPD credits must comprise four CPD credits from courses related to Professional Competencies and two CPD credits from courses related to Generic Competencies. CEA will grant CPD credits for courses under the Professional Competencies and KEOs will grant the CPD credits for courses under the Generic Competencies. CEA may introduce mandatory CPD courses in the future. Please refer to the following table for the structure under the new CPD framework:

Professional Competencies 

Generic Competencies

Laws and Regulations

Property Markets

Other Related Real Estate Knowledge

16 Critical Core Skills


  • Estate Agents Act & Regulations & Ethics
  • Other laws & regulations


  • Residential
  • Commercial
  • Industrial
  • Foreign
  • Sustainable living environment
  • Appreciation of other real estate knowledge


(As defined under the SkillsFuture Singapore's list of Critical Core Skills)


Thinking Critically


  • Creative Thinking
  • Decision Making
  • Problem Solving
  • Sense Making
  • Transdisciplinary Thinking

Interacting with Others


  • Building Inclusivity
  • Collaboration
  • Communication
  • Customer Orientation
  • Developing People
  • Influence

Staying Relevant


  • Adaptability
  • Digital Fluency
  • Global Perspective
  • Learning Agility
  • Self Management

Please refer to the CEA's CPD Guidelines for further guidance on topics under Professional and Generic Competencies of the CPD Framework.