Appeal Process

Reconsideration of Council's or Disciplinary Committee's Decision

If you are aggrieved by a decision of the Council or its Disciplinary Committee, you may apply to CEA to request for a reconsideration of the decision. The contact details are:

480, Lorong 6 Toa Payoh 
HDB Hub East Wing, #13-01
Singapore 310480 
Email: licensing@cea.gov.sg

Requests submitted via email should have the word "REVIEW" in the subject title.

The Council or Disciplinary Committee will review your request and may reconsider its decision. You will be notified of the outcome.

Lodging an Appeal with the Appeals Board

Alternatively, or if you are dissatisfied with the reconsidered decision, you may lodge an appeal with the Appeals Board. The Appeals Board is independent of CEA. Please click Appeals Board (PDF,79.3KB) for the list of Appeals Board members

Appeals Board (PDF,79.3KB) The procedure for lodging an appeal is as follows:

Step 1: Notice of Appeal

You will need to submit 6 copies of the completed Notice of Appeal within 14 days* after being notified of the decision in person or in writing. Please click here (PDF,11.6KB) for the Notice of Appeal.

You will also need to pay a non-refundable fee of $1,000. Please submit a cheque made payable to the "Appeals Board (Estate Agents)", and ensure that the cheque is crossed "Not Negotiable" and "Account Payee Only". The following should be written at the back of the cheque: "Attn: Secretary to Appeals Board".

Step 2: Petition of Appeal

Within 21 days* after the time limited for lodging the Notice of Appeal, you will need to submit 6 copies of the following:

  1. the completed Petition of Appeal stating concisely the circumstances under which the appeal arises. Please click here (PDF,103KB) for the Petition of Appeal.
  2. the written decision of the Council or Disciplinary Committee;
  3. all documents supporting the grounds of appeal ; and
  4. any documents supporting the arguments of fact or law.

Step 3: Response & Answer

Thereafter, the Secretary will forward the Petition of Appeal and relevant documents to CEA. CEA will file a response which will be forwarded to you. Upon receiving the response, you will need to file 6 copies of your answer with the Secretary within 21* days

Where an appellant fails to lodge his Petition of Appeal within the period specified, the appeal shall be deemed to be withdrawn.

Submission of Documents

Please deposit all documents (including appeal fee) in the drop-off box at the following address:

(Attn: Secretary to Appeals Board) 
Tower Block MND Complex, 
Level 21 Reception Counter 
5 Maxwell Road Singapore 069110

Please note the operating hours as follows:

8am to 6 pm (Mon - Thurs) 
8am to 5.30pm (Fri) 
1pm to 2pm (Lunch)

Appeals Process

Pre-Hearing Conference

The Appeals Board may direct parties to attend a pre-hearing conference to issue directions in relation to the appeal. The Secretary will notify parties involved of any pre-hearing conference.

Appeals Hearing

Relevant parties will be notified of the appeals hearing date.

If you fail to appear at the hearing, the Appeals Board committee may treat the appeal as withdrawn.

The decision of the Appeals Board is final.

Appeals Rules

The Estate Agents (Appeals) Rules may be downloaded here.

Enquiries

For enquiries on the appeals process, please call 6222-1211 or email to mnd_hq@mnd.gov.sg.