Facilitating Seamless, Efficient, & Secure Property Transactions

The Digitalised Property Transactions Workgroup is driving initiatives to enable the real estate industry to streamline and digitalise property transaction processes.

Roll out enablers to automate checks

Government agencies will progressively make available Application Programming Interfaces (APIs) on property-related government data.

The industry can then tap on these APIs to automate due diligence checks (e.g. property ownership, validity of passes for foreign tenants) and compliance without compromising data privacy. 

With automated processes, parties in the transaction can be assured that due diligence checks have been carried out using government-verified data. Property agents can also save time and focus on higher-value work.

View available government APIs.
 digitalised templates
Streamline property transactions

The DPTWG is developing digitalised standardised contract templates for and identifying the steps involved in residential property transactions.

The industry can develop new or enhance existing portals/platforms by building in the set of action steps to offer seamless and efficient transaction processes.

Property agents can expect to enjoy greater productivity and efficiency. In addition, interests of all parties involved in the transaction are protected as terms in the contracts are designed to be fair to all.

Selected icons created by iconfinder.

Businesses and industry associations can tap on the following government grants and programmes to support them on their journey to adopt IT solutions and automate administrative processes:

•    Enterprise Development Grant (for businesses)
•    Productivity Solutions Grant (for businesses)
•    Local Enterprise and Association Development programme (for industry associations) 

Checks to help you in your rental transaction

The Digitalised Property Transactions Workgroup has mapped out the steps involved in a typical residential property rental process. The process can be broadly broken down into three key stages:

•    Listing or searching for a property to rent
•    Confirming the rental
•    Stamp duty payment and start of tenancy

 The Workgroup has also detailed the various checks that should be performed at the different stages of the transaction to protect the interests of various parties involved. These checks can be performed by landlords, tenants, and their property agents.

The Workgroup is also working with various government agencies to release Application Programming Interfaces (APIs) on property-related govenrment data to faciliate the automation of these due diligence checks, and compliance requirements.

The three stages, the checks involved, as well as various online resources that can be used to conduct these checks are detailed below.

Listing or searching for a rental property

The rental property journey starts with the advertising of a property for rent or the search for one.

But first, landlords and tenants who decide to engage a property agent to facilitate their rental transaction should check CEA’s Public Register to ensure that the agent is registered with CEA before engaging his service.

Next, there are various checks that landlords, tenants, and the agents who are helping their clients have to conduct at this stage. These include ensuring that the property is approved for residential use and eligible for rental. Checks should also be done to ensure that the prospective tenants possess the necessary documents to reside in Singapore or rent HDB flats.

Property agents should also conduct additional compliance checks to protect the interests of their clients.

Checks on landlord
Checks on tenant
1) Fulfilment of eligibility conditions to rent (for HDB flats)

1) Authorised stay in Singapore

For rental to a group of tenants, check the status of each individual. 

2) Property usage restriction (if any)

Approved residential use for private properties by the Urban Redevelopment Authority

2) Validity of work permit

3) Property ownership details
3) Bankruptcy status (if applicable)

 Additional checks to be conducted by property agents
Anti-money laundering and financing of terrorism  Anti-money laundering and financing of terrorism


Confirming the rental

When landlords and tenants have discussed and agreed on the terms of the rental, they should complete these tasks:

•    For renting of HDB flats, the landlords must first obtain HDB’s approval before they sign a tenancy agreement with the tenant. Tenants and property agents involved should also check that HDB has given its approval before the tenancy agreement is signed.

•    Landlords and tenants should document all the agreed terms of tenancy in the tenancy agreement. Download the standard tenancy agreement templates developed by the Digitalised Property Transactions Workgroup.


Stamp duty payment and start of tenancy

After landlords and tenants have signed the tenancy agreement, the timing for handing over the property from landlord to tenant is based on mutual agreement.

Within 14 days of signing the tenancy agreement, stamp duty on the rental must be paid to the Inland Revenue Authority of Singapore (IRAS). Generally, tenants are responsible for making the stamp duty payment, unless otherwise agreed by the landlord, and can check the amount payable via IRAS’ website.

The party who has agreed to pay the stamp duty should also check that the duty is fully paid by requesting the stamp duty certificate.

Items  APIs
Use stamp duty calculator to check stamp duty payable
IRAS’ stamp duty calculator
IRAS’ stamp duty outstanding amount check
E-stamping of documents IRAS’ e-stamping
Check authenticity of stamp duty certificate
IRAS’ stamp duty authenticity check