Information on CPD Framework

The Council for Estate Agencies has introduced a new CPD Framework with effect from 1 October 2019.  This will apply from the CPD cycle commencing 1 October 2019.
The new framework aims to facilitate salespersons in keeping abreast of the latest changes in policies and procedures relating to the property transaction process and ensure that they are equipped with the necessary knowledge and skillsets to thrive in the new digital environment. The new CPD framework includes a more structured approach to guide salespersons in achieving deeper technical knowledge and skillsets to perform duties in different segments of the property market. This new CPD framework is one key initiative of the Real Estate Industry Transform Map and is the result of a collaborative effort between CEA and the estate agency industry.
Courses related to Professional Competencies offer salespersons opportunities to develop and deepen their knowledge in estate agency work. These will be grouped into three categories: laws and regulations, property markets, and other real estate knowledge.
Courses related to Generic Competencies will contribute towards salespersons’ overall personal development and sharpen their soft skills. These are grouped into 18 categories, including those on leadership, digital literacy, communication, and creative thinking.  
Under the new CPD framework, KEOs and salespersons are required to achieve a minimum of six CPD credits per CPD cycle. The six CPD credits must comprise four CPD credits from courses related to Professional Competencies and two CPD credits from courses related to Generic Competencies. CEA will grant CPD credits for courses under the Professional Competencies and KEOs will grant the CPD credits for courses under the Generic Competencies. CEA may introduce mandatory CPD courses in the future. Please refer to the following table for the structure under the new CPD framework:

Professional Competencies 

Generic Competencies

Laws and Regulations

Property Markets

Other Related Real Estate Knowledge

18 categories of Generic Skills and Competencies

  • Estate Agents Act & Regulations & Ethics
  • Other laws & regulations


  • Residential
  • Commercial
  • Industrial
  • Foreign


  • Sustainable living environment
  • Appreciation of other real estate knowledge


(As defined under the Singapore Skills Framework Generic Skills and Competencies)



  • Communication
  • Computational Thinking
  • Creative Thinking
  • Decision Making
  • Developing People
  • Digital Literacy
  • Global Mindset
  • Interpersonal Skills
  • Lifelong Learning
  • Leadership
  • Managing Diversity
  • Problem Solving
  • Resource Management
  • Sense Making
  • Service Orientation
  • Teamwork
  • Transdisciplinary Thinking
  • Virtual Collaboration

More information on the new CPD framework can be found here: