Renewal of Salesperson Registration

2023 REAL ESTATE SALESPERSON REGISTRATION RENEWAL EXERCISE

The Council for Estate Agencies (CEA) will be conducting the 2023 real estate salesperson (RES) registration Renewal Exercise from 1 October to 30 November 2023.

Key Reminder

All RESs, Key Executive Officers (KEOs) and practising directors/partners are to complete their annual RES survey for 2023, which will be conducted separately via FormSG. Details of the annual RES survey for 2023 will be sent to your email in September 2023.

Timeline and Key Steps

Preparing for renewal exercise

Things to Note

A) Ensure the latest details are updated into your ACEAS profile

There is no need for renewing RESs, KEOs and practising directors/partners to create a new ACEAS profile.

If there are any changes to your profile details, please log in to CEA’s e-services for Individual now (and not wait till the renewal exercise) to update your profile.

For your convenience, your latest profile details (i.e., name, address and contact details, education, industry qualification details, and fit and proper declarations) will be auto-populated into your renewal application.

B) Self-check that the renewal criteria are fulfilled – CPD requirements and CPF MediSave contributions

All RESs, KEOs and practising directors/partners can self-check the fulfilment status of their CPD requirements and CPF MediSave contributions from their ACEAS dashboard by logging in to CEA’s e-services for Individual. The status of the CPD and CPF MediSave requirements will be updated within two working days of fulfilment.

*Note: Details in the picture may differ slightly from the actual ACEAS dashboard.

Important Note: RESs who are facing financial difficulties can approach the CPF Board to work out an instalment plan for your CPF MediSave contributions. You can also request the CPF Board to review/extend your existing instalment payments. You may either:

i. Login via your SingPass to “My CPF Digital Services” in CPF Board’s website to submit a request to settle your outstanding MediSave contributions via a GIRO instalment plan, or

ii. Email CPF Board at SELF-EMPLOYED@CPF.GOV.SG.

C) Payment of Renewal Fees

The EA that you are registered with will pay your renewal fees to CEA. The EA has to ensure that its GIRO account registered with CEA is active and must have sufficient funds before it submits the renewal applications to CEA for processing.

Invoices are generated every Monday, Wednesday, and Friday (excluding Public Holidays or days where there is ad-hoc system maintenance) for renewal applications at “Pending fee payment”. GIRO deduction by the bank will take place and complete within the next two working days.

Find out more about the renewal fees comprising the application fee and registration fee here.

Renewal Process

To see which renewal guide is applicable for you, please log in to CEA’s e-services for Individual and check your role at the top right corner of the ACEAS dashboard below your name. Thereafter, you may refer to the table below for the detailed renewal guide based on your individual renewal categories account in ACEAS.

S/No	Renewal Category	Renewal Guide
1)	RES (Without Director or KEO roles in ACEAS)	2023 Renewal Guide on the Renewal Process for RES
2)	Director/Partner (With or without RES registration)	2023 Renewal Guide on the Renewal Process for Dir and Ptnr
3)	KEO (With or without any other roles)	As KEO, you are not required to submit a RES registration renewal application via CEA’s e-services for Individual. Please refer to the EA renewal guide under Renewal of Estate Agent Licence. The renewal of your RES registration will be submitted and processed together with your EA licence renewal application.

Frequently Asked Questions

For Renewing RESs

1.	When can I submit my renewal application to renew my RES registration with my EA for 2024?
	Answer: The 2023 Renewal Exercise period is between 1 October and 30 November 2023. You may initiate your renewal application any time during the renewal exercise period. You are advised to consult your EA on when you should submit your renewal application to your EA for processing.
2.	I am a RES and a director of an EA, but I am not able to see the renewal banner for me to renew my RES registration?
	Answer: If you are a director with the EA or with any other EA, you will be able to see the renewal banner in your ACEAS dashboard. You are not required to submit a separate RES registration renewal application. Instead, you should submit the director/partner renewal application in ACEAS by logging in to CEA’s e-services for Individual and clicking on the “Renew” button in the Director/Partner Renewal 2023 banner on the ACEAS dashboard. Please refer to the guides in the Renewal Process above for more details.
3.	If I no longer wish to be a RES with any EA in 2024, do I need to submit a non-renewal application?
	Answer: If you no longer wish to be a RES with any EA for 2024, no action is required from you. You do not need to submit a non-renewal application in ACEAS. Your RES registration with your current EA will lapse automatically after 31 December 2023.
4.	If I do not wish to renew my RES registration with my EA, but subsequently change my mind during the 2023 Renewal Exercise, am I still able to renew my RES registration?
	Answer: If you have changed your mind and the 2023 Renewal Exercise is still on-going, you may proceed to submit the renewal applicationwith your current EA and the application should be submitted to CEA by 30 November 2023¹. Note: ¹The estimated timeline for CEA to process an application is two to three weeks upon receiving the application from the supporting EA.
5.	If I do not wish to renew my RES registration with my EA, but subsequently change my mind after the 2023 Renewal Exercise, am I still able to renew my RES registration with my EA?
	Answer: The 2023 Renewal Exercise will end on 30 November 2023. If you decide to renew with your EA after this date, you will no longer be able to submit a renewal application. Instead, you will have to submit a fresh application for registration (as a returning RES) from 1 January 2024 onwards. This is after your RES registration with your current EA lapses after 31 December 2023. Alternatively, if you wish to switch to another EA for 2024, you may consider submitting a switching application² instead. Note: ²The estimated timeline for CEA to process an application is two to three weeks upon receiving the application from the supporting EA.
6.	How can I check the status of my RES registration renewal application after it is submitted to CEA?
	Answer: You can log in to CEA’s e-services for Individual > Click on Services > RES Management > Renewal to view the status of your renewal application.
7.	How do I continue with my renewal application after initiating it?
	Answer: You can log in to CEA’s e-services for Individual > Click on Services > RES Management > Renewal to view and continue editing your renewal application.

For Switching RESs

8.	If I wish to switch to a new EA in 2023, when should my switching application be submitted to CEA, and do I need to take part in the 2023 Renewal Exercise?
	Answer: Your switching application must be submitted to CEA by 30 September 2023 if you wish to switch your RES registration to your new EA in 2023. After you have switched to your new EA, you will need to take part in the 2023 Renewal Exercise if you wish to renew with your new EA³ for 2024. Note: ³Please check that you are renewing your RES registration with the correct EA.
9.	If I wish to switch to a new EA in 2024, when should my switching application be submitted to CEA, and do I need to take part in the 2023 Renewal Exercise?
	Answer: You can submit your switching application⁴ to CEA after 30 September 2023 if you wish to switch to your new EA in 2024. There is no need for you to take part in the 2023 Renewal Exercise. For switching applications approved before 31 December 2023, your RES registration with your new EA will commence on 1 January 2024. Note: ⁴The estimated timeline for CEA to process an application is two to three weeks upon receiving the application from the supporting EA. For applications submitted less than two to three weeks from 31 December 2023, RESs may not receive their registrations with the new EA on 1 January 2024.
10.	Do I need to submit a non-renewal application if I wish to switch to a new EA?
	Answer: You do not need to submit a non-renewal application if you wish to switch to a new EA.

For New & Returning RESs

11.	If my new or returning application is submitted to CEA by 30 September 2023, do I need to take part in the 2023 Renewal Exercise?
	Answer: After CEA approves your new or returning application that is received by 30 September 2023, you will be granted RES registration with your EA for the rest of 2023. You will need to take part in the 2023 Renewal Exercise if you wish to renew your RES registration with your EA for 2024.
12.	If my new or returning application is submitted to CEA after 30 September 2023, do I need to take part in the 2023 Renewal Exercise?
	Answer: After CEA approves your new or returning application that is received after 30 September 2023, you will be granted RES registration with your EA for 2024. There is no need for you to take part in the 2023 Renewal Exercise. For applications approved before 31 December 2023, your RES registration with your new EA will take effect on 1 January 2024.