Personal Data Protection

The “Advisory Guidelines for the Real Estate Agency Sector (PDF,149KB)” aim to address the unique circumstances faced by the real estate agency sector in complying with the Personal Data Protection Act (PDPA). These guidelines are developed by Personal Data Protection Commission (PDPC), in consultation with CEA. Please read the guidelines in conjunction with the “Introduction to the Guidelines (PDF,81.2KB)”.

We encourage property agencies and agents to be familiar with other advisory guidelines on the PDPA, including:

  • Advisory Guidelines on Key Concepts in the PDPA;
  • Advisory Guidelines on the Do Not Call Provisions; and
  • Advisory Guidelines on requiring consent for marketing purposes.

Visit the PDPC website for more details on the requirements under the PDPA.