Enforcement statistics
Key statistics on CEA’s enforcement actions taken against estate agents and real estate salespersons.
Last updated 13 August 2025
The following highlights key statistics on the Council for Estate Agencies’ (CEA) investigation outcomes, as well as enforcement actions taken against real estate salespersons (RESs) and estate agents (EAs).
Enforcement Action | 1 Jan 2022 to 31 Dec 2022 | 1 Jan 2023 to 31 Dec 2023 |
Letter of Advice/ Warning Served Refers to cases where the offence is assessed to be less serious, and a warning letter was issued to warn offenders who had committed disciplinary breaches or criminal offences under the Estate Agents Act (EAA) and its subsidiary legislation. | 188 | 267 |
Letter of Censure (LOC) Refers to cases where CEA issued LOC and/or imposed a financial penalty of up to $5,000. Penalties imposed will be published in the errant party's records in the CEA Public Register. The Letter of Censure (LOC) disciplinary regime was one of the key amendments under the Estate Agents (Amendment) Act 2020 that operationalised on 30 July 2021. | 2 | 36 |
Disciplinary Committee (DC) Action Refers to cases heard before the CEA Disciplinary Committee. The DC can revoke, suspend, attach new conditions or vary any existing condition attached to the registration or licence of a RES or EA respectively and/or impose a financial penalty of up to $100,000 for RESs and $200,000 for EAs per case. The DC may also admonish or reprimand the RES or EA in writing. | 17 | 17 |
Court Prosecution Refers to cases heard before the Court. The Court may convict and impose a fine and/or imprisonment on offenders who committed an offence under the EAA or its subsidiary legislation, up to the maximum prescribed statutory limit for the offence. | 9 | 8 |
Total | 216 | 328 |