Appeals

If you are aggrieved by a decision of the Council for Estate Agencies (CEA) or Disciplinary Committee, you may lodge an appeal with the Appeals Board. The Appeals Board is independent of CEA.

You may refer to the list of Appeals Board members (PDF, 126KB).

The appeal process is as follows:

Step 1: Lodging an appeal to the Appeals Board 

To lodge an appeal, please send a signed PDF copy of the completed Notice of Appeal (PDF, 189KB) within 14 days after being notified of the decision in person or in writing. The Notice of Appeal should include your contact number and email address, and 1 copy of the written decision of CEA or a Disciplinary Committee.

You will also need to pay a non-refundable fee of $1,000. Payment of the appeal fee will only be accepted via an inter-bank transfer. Payment details will be provided via email within 2 working days upon receipt of the Notice of Appeal.

An appeal will only be deemed to be lodged upon receipt of the full appeal fee.

Please submit all documents to the following address:

(Attn: Secretary to Appeals Board)
5 Maxwell Road #01-00
Tower Block MND Complex
Singapore 069110

Please note the operating hours as follows:

8am to 6pm (Mon – Thu)
8am to 5:30pm (Fri)
(Closed for lunch from 1pm to 2pm)

Step 2: Petition of Appeal 

Within 21 days after the deadline to lodge the Notice of Appeal, you will need to submit 6 copies of the following documents:

• Completed Petition of Appeal (PDF, 199KB)

• Written decision of CEA or Disciplinary Committee

• All documents supporting the grounds of appeal

• Any documents supporting the arguments of fact or law

If you fail to lodge a Petition of Appeal within the period specified, your appeal shall be deemed to be withdrawn.

Step 3: Response & Answer 

Thereafter, the Secretary will forward the Petition of Appeal and relevant documents to us. We will file a Response which will be forwarded to you. Upon receiving the Response, you will need to file 6 copies of your Answer with the Secretary within 21 days.

Step 4: Appeal Hearing 

The relevant parties will be notified of the appeal hearing date. If you fail to appear at the hearing, the Appeals Board may treat your appeal as withdrawn.

The Appeals Board may also direct parties to attend a pre-hearing conference to issue directions in relation to your appeal. The Secretary will notify parties involved of any pre-hearing conference. The decision of the Appeals Board is final.

You may refer to the Estate Agents (Appeals) Rules at our Legislation webpage.

For enquiries on the appeals process, please call 6222-1211 or email to appeals_board@mnd.gov.sg.