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Council for Estate Agencies

Regulatory matters

Find out more about regulatory and enforcement matters for the real estate agency industry.

Last updated 18 March 2026

The Council for Estate Agencies (CEA) enforces the Estate Agents Act 2010 and its related subsidiary legislation to maintain high professional standards for Singapore’s real estate agency industry.

We investigate complaints and take appropriate enforcement actions against offences and disciplinary breaches relating to estate agency work. Through these enforcement actions, we aim to protect consumers' interest and uphold the professionalism and integrity of Singapore's real estate agency industry.

Regulatory framework

CEA’s regulatory framework protects consumers’ interest and raises the professionalism of the real estate agency industry.

Legislation

The Estate Agents Act 2010 protects consumers’ interest and raises the professionalism of the real estate agency industry.

Codes of Conduct

Learn about the Code of Ethics & Professional Client Care and Code of Practice for Estate Agents.

Preventing money laundering, proliferation financing, and terrorism financing

The real estate agency industry plays an important role to prevent the threat of money laundering, proliferation financing, and terrorism financing.

Practice guidelines and circulars

Estate agents and real estate salespersons must adhere to the relevant practice guidelines and circulars when carrying out estate agency work.

Personal data protection

The real estate agency industry must comply with the Personal Data Protection Act 2012.

Enforcement actions

Find out more about CEA’s enforcement regime and actions to protect consumers’ interest and uphold the professionalism and integrity of the real estate agency industry.

Regulatory and enforcement framework

Learn about CEA's regulatory and enforcement framework for Singapore's real estate agency industry.

Enforcement statistics

Key statistics on CEA’s enforcement actions taken against estate agents and real estate salespersons.

Court prosecution (Offences)

Read about court prosecution where offenders were charged for breaching the Estate Agents Act 2010 or its subsidiary legislation.

Disciplinary proceedings (Serious disciplinary breaches)

Real estate salespersons and estate agents who have committed any disciplinary breaches may be subject to CEA’s disciplinary action.

Letter of censure framework (Less serious disciplinary breaches)

CEA can issue a Letter of Censure (with or without a financial penalty) against errant real estate salespersons and estate agents.

Appeals

If you are aggrieved by a decision of CEA or a Disciplinary Committee, you may lodge an appeal with the Appeals Board.