CEA milestones

Here are our achievements and contributions to the real estate agency industry.

Last updated 21 August 2025

Here is a list of significant milestones of the Council for Estate Agencies (CEA) and our contributions to the real estate agency industry.

Date	Event
31 Jul 2023	Launched the Advanced CEA Estate Agencies System (ACEAS) - New Feedback and Complaint module
19 May 2023	Published the Project ADEPT workgroup's report to raise professionalism, quality of Continuing Professional Development (CPD) training and to promote a continuous learning mindset amongst property agents.
9 Sep 2022	Announced key initiatives of the Real Estate Industry Transformation Map 2025
3 Sep 2021	Published all residential property transactions facilitated by Real Estate Salesperson (RES) under the Transaction Records Initiative (TRI)
31 July 2021	Launched the new licensing and registration system, ACEAS that replaced the Estate Agencies System (EAS)
30 July 2021	Operationalised the amended Estate Agents Act
1 Jun 2021	Ceased the collection of RES Registration fee for RESs who switched estate agents
29 Mar 2021	Published HDB residential flat rental transactions, and private residential rental and sale/purchase transactions
5 Feb 2021	Launched the SMEs Go Digital programme for the real estate agency industry
5 May 2020	Parliament passed the Estate Agents (Amendment) Bill
1 May 2020	Decommissioned CEA@SG mobile app
22 Oct 2020	Celebrated CEA's 10th anniversary
1 Oct 2019	Implemented the new CPD framework
26 Mar 2019	Organised the first CEA Estate Agency Industry Conference 'Charting new frontiers: Keeping the estate agency industry relevant'
4 Jan 2019	Implemented Phase 1 of the TRI on RESs' transaction records
8 Feb 2018	Launched the Real Estate Industry Transformation Map
1 Feb 2018	Implemented paperless registration application process for salespersons
18 Aug 2017	Launched 'My CPD Portal' for salespersons
Jun 2016	Introduced certificate courses to equip RESs with knowledge to handle commercial, industrial & foreign property transactions
Apr 2016	Revamped CEA corporate website and launched new CPD microsite
22 Oct 2015	Celebrated CEA’s 5th anniversary
Jan 2015	Conducted the first inspection on anti-money laundering (AML) & countering the financing of terrorism (CFT)
29 Oct 2014	Piloted e-learning web application on ethical advertising
Feb-Mar 2014	Ran focus group discussions with RESs on issues faced while performing estate agency work
24 Oct 2013	Implemented CPD Training Roadmap for Key Executive Officers (KEOs) and RESs
27 Apr 2013	Organised CEA-CASE Consumer Seminar
26 Apr 2013	Launched the Professional Service Manual for estate agents and RESs
17 Oct 2012	Launched CEA@SG mobile app
Aug 2012	Launched first issue of e-newsletter CEAnergy
Mar 2012	Conducted first Public Perception Survey
Mar 2012	Successfully conducted the first disciplinary case
18 Oct 2011	Conducted the first KEO Seminar on 'Raising Professionalism & Service Quality'
Jun 2011	Successfully concluded the first court prosecution case
1 Apr 2011	Launched CPD scheme
1 Jan 2011	Launched the Public Register of estate agents and RESs
Nov - Dec 2010	Conducted first mass licensing and registration exercise for estate agents and RESs
22 Oct 2010	CEA commenced operations
Oct 2010	Conducted industry session to brief on key operational issues in preparation of new regime
15 Sep 2010	Parliament passed Estate Agents Bill to set up the Council for Estate Agencies (CEA)
16 Aug 2010	First reading and introduction of the Estate Agents Bill in Parliament by Mr Mah Bow Tan, Minister for National Development
Aug 2010	Conducted the 3rd round of Industry Consultation Sessions with key stakeholders
May 2010	Conducted the 2nd round of Industry Consultation Sessions with key stakeholders
Oct - Nov 2009	Carried out public consultation on the real estate industry regulatory framework
Sept - Oct 2009	Conducted the 1st round of Industry Consultation Sessions with key stakeholders