COVID-19: Measures and guidance to the real estate agency industry

This page consolidates updates, resources, and frequently-asked questions and answers on real estate agency work during COVID-19.

Please bookmark this page for the latest updates.

Visits to CEA 

Visits to CEA are strictly by appointment only.

Our e-Services will continue to be accessible throughout this period. For those with prior appointments with us, we will be contacting you on the changes. We seek your understanding on the inconvenience caused during this period.

  

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Guidance on estate agency work

CEA has issued CEA Notice 19-22 (PDF, 232KB) on 24 August 2022 to provide guidance to estate agents (EAs) and real estate salespersons (RESs) on the conduct of real estate agency work as we move towards COVID-19 resilience, from 29 August 2022 onwards. This follows the Multi-Ministry Taskforce’s announcement on 24 August 2022.

COVID19_Measures_24Aug_Final 

Download CEA Notice 19-22 (PDF, 232 KB) Advisory and Guide for EAs and RESs on conducting property transaction activities from 29 August 2022 onwards.  

We seek your continued cooperation to remain vigilant and comply with any prevailing measures as the situation can change rapidly in the face of new variants.

 

 

 CEA advisories

Date Advisory Status 
30 August 2022 Notice 22-22: Updated advisory on the conduct of real estate salesperson (RES) and real estate agency (REA) courses as we move towards COVID-19 resilience from 29 August 2022  (PDF, 85KB)  Active
29 August 2022 CPD Notice 04-22: Updated advisory on the conduct of Continuing Professional Development (CPD) courses as we move towards COVID-19 resilience from 29 August 2022 (PDF, 85KB)  Active 
24 August 2022 Notice 19-22: Updated advisory on property transaction activities by estate agents and real estate salespersons as we move towards COVID-19 resilience (PDF, 232KB) Active
18 September 2020 Notice 40-20: Tips and Resources for Budgeting and Managing Debt during the COVID-19 Pandemic (PDF,1.4MB) Active
4 May 2020 Notice 21-20: List of assistance schemes during COVID-19 pandemic (PDF,659KB) Active
8 April 2020

Notice 14-20: Measures and grant support to help firms address urgent COVID-19 challenges (PDF,170KB)

Active
25 March 2020

Notice 09-20: Continuing Professional Development (CPD) training through online learning during COVID-19 situation (PDF,68KB)

Active

 

For superseded notices, visit Press Release / Notices.

 

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Continuing Professional Development courses

Continuing Professional Development (CPD) training remains a priority.

Where practicable, course providers may continue to conduct CPD courses online.

In-person CPD classes, if conducted must adhere with the latest safe management measures for the workplace and/or training sites, stipulated by the Ministry of Manpower (MOM).

More information at the CPD microsite

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Real Estate Salespersons Examinations

For updates on the RES examinations and registration period in 2022, please visit the RES Examination web page. The schedule is subject to change should there be any escalation in the COVID-19 pandemic or any unforeseen event that presents risks to public health and safety.

CEA continue to closely monitor the COVID-19 situation and will put in place Safe Management Measures in line with prevailing requirements to safeguard the safety of candidates and personnel. 

More information about the RES Examination

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Real Estate Salesperson and Real Estate Agency Courses

Approved course providers are strongly encouraged to continue conducting RES and REA courses via online learning and virtual classrooms.

In-person RES and REA classes, if conducted must adhere with the latest safe management measures for the workplace and/or training sites, stipulated by the Ministry of Manpower (MOM).

More information about the RES Course

More information about the REA Course

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Estate Agent licence and Real Estate Salesperson registration matters

CEA continues to process Estate Agent (EA) licence and Real Estate Salesperson (RES) registration applications.

The payment for 2022 EA licence and RES registration fees are to be done through GIRO, or by online payment upon request to CEA.

For newly approved EAs, payment for the EA licence fee is strictly by online payment only.

More information about EA licence

More information about RES registration

 

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Dispute resolution

Our dispute resolution centres may have changed their operating hours in light of COVID-19 due to current safe management measures. Please contact the dispute resolution centres directly for any enquiries.

More information about the dispute resolution centres

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Information for consumers

CEA has issued guidance to property agencies and agents on how they should conduct property transaction activities as we move towards COVID-19 resilience, from 29 August 2022 onwards. This follows the Multi-Ministry Taskforce’s announcement on 24 August 2022.  

Download the answers to frequently asked questions (PDF, 694 KB) for consumers on how property transactions can be managed from 29 August 2022 onwards.

 

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