COVID-19: Measures and guidance to the real estate agency industry

This page consolidates updates, resources, and frequently-asked questions and answers on real estate agency work during COVID-19.

Please bookmark this page for the latest updates.

Visits to CEA 

Visits to CEA are strictly by appointment only.

Our e-Services will continue to be accessible throughout this period. For those with prior appointments with us, we will be contacting you on the changes. We seek your understanding on the inconvenience caused during this period.

  

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Guidance on estate agency work

From 22 July 2021 through 18 August 2021 (inclusive)  

CEA has issued CEA Notice 23-21 (PDF,206KB) on 20 July 2021 to provide guidance to estate agents (EAs) and real estate salespersons (RESs) on the conduct of real estate agency work from 22 July 2021 through 18 August 2021 (inclusive), in Phase 2 (Heightened Alert). This follows the Multi-Ministry Taskforce’s announcement on 20 July 2021 to further tighten community safe management measures by going back to Phase 2 (Heightened Alert).

Download CEA Notice 23-21 (PDF, 206KB) Advisory and Guide for EAs and RESs on conducting property transaction activities from 22 July 2021 through 18 August 2021 (inclusive).

We seek your continued cooperation to ensure your own safety and that of all Singapore residents during this challenging period.

 

 CEA advisories

Date Advisory Status 
23 July 2021 Notice 25-21: Updated advisory on the conduct of Real Estate Salesperson (RES) and Real Estate Agency (REA) courses with the move back to Phase 2 (Heightened Alert) (PDF,86KB)
Active
23 July 2021 CPD Notice 08-21: Updated advisory on the conduct of Continuing Professional Development (CPD) courses with the move back to Phase 2 (Heightened Alert) (PDF,87KB) Active
20 July 2021 Notice 23-21: Updated advisory on property transaction activities by Estate Agents and Real Estate Salespersons with the move back to Phase 2 (Heightened Alert) in the fight against COVID-19 (PDF,206KB) Active
18 September 2020 Notice 40-20: Tips and Resources for Budgeting and Managing Debt during the COVID-19 Pandemic (PDF,1.4MB) Active
4 May 2020 Notice 21-20: List of assistance schemes during COVID-19 pandemic (PDF,659KB) Active
8 April 2020

Notice 14-20: Measures and grant support to help firms address urgent COVID-19 challenges (PDF,170KB)

Active
25 March 2020

Notice 09-20: Continuing Professional Development (CPD) training through online learning during COVID-19 situation (PDF,68KB)

Active

 

For superseded notices, visit Press Release / Notices.

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Continuing Professional Development courses

Continuing Professional Development (CPD) training remains a priority.

Course providers are strongly encouraged to continue conducting CPD courses via online learning and virtual classrooms.

In-person CPD classes, if conducted must adhere with the latest safe management measures for the workplace and/or training sites, stipulated by the Ministry of Manpower (MOM).

Visit the CPD microsite for more information

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Real Estate Salespersons Examinations

In 2021, the RES examinations will take place in February, August, and October. These dates are subject to change should there be any escalation in the COVID-19 pandemic or any unforeseen event that presents risks to public health and safety.

Click here for more information about the RES Examination

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Real Estate Salesperson and Real Estate Agency Courses

Approved course providers are strongly encouraged to continue conducting RES and REA courses via online learning and virtual classrooms.

In-person RES and REA classes, if conducted must adhere with the latest safe management measures for the workplace and/or training sites, stipulated by the Ministry of Manpower (MOM).

More information about the RES Course

More information about the REA Course

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Estate Agent licence and Real Estate Salesperson registration matters

CEA continues to process Estate Agent (EA) licence and Real Estate Salesperson (RES) registration applications.

The payment for 2021 EA licence and RES registration fees are to be done through GIRO, or by a cheque mailed to the following address:

Attention to: CEA Licencing
480 Lorong 6 Toa Payoh
#13-01 HDB Hub East Wing
Singapore 310480

For newly approved EAs, payment for your EA licence fee is strictly by cheque only, to be mailed to the address mentioned above.

More information about EA licence

More information about RES registration

 

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Dispute resolution

Our dispute resolution centres may have changed their operating hours in light of COVID-19 due to current safe management measures. Please contact the dispute resolution centres directly for any enquiries.

More information about the dispute resolution centres

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Information for consumers

CEA has issued guidance to property agencies and agents on how they should conduct property transaction activities from 22 July 2021 through 18 August 2021 (inclusive), in Phase 2 (Heightened Alert). This follows the Multi-Ministry Taskforce’s announcement on 20 July 2021 to further tighten community safe management measures by going back to Phase 2 (Heightened Alert).

Download the answers to frequently-asked questions (PDF,207KB) from consumers on how property transactions can be managed from 22 July 2021.

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